Cancellation & Refund Policy
Tempest hopes everyone who registers for Tourism Academy will be able to attend; however, we know extenuating circumstances do occur.
The Tempest Cancellation and Refund Policy is as follows:
- Registration fees may be transferred to another individual; the invoice for the new registration will be revised.
- Conference registrations cancelled via email or by phone on or before Friday, May 30 will receive a 50% refund.
- Registrants canceling after Friday, May 30th will NOT receive a refund.
In the event Tempest must cancel the conference due to unforeseen circumstances*, Tempest will refund the cost of the registration. However, Tempest does not assume responsibility for any additional costs, charges, or expenses; to include, charges made for travel and lodging.
*Unforeseen circumstances describes an event that is unexpected and prevents Tempest from continuing with a conference, training, or webinar. Examples of such circumstances can include, but are not limited to, inclement weather or natural disasters, site unavailable, federal or local government gathering or travel restrictions, technology outages, and presenter absence.
To cancel your registration or transfer your registration to another colleague
Contact us directly at team@tousimacademy.com or call 800-274-8774 ext. 5
