John Barnett

Senior Client Success Manager John Barnett leads destinations through the processes of adopting, utilizing and evolving in iDSS, Tempest’s community-driven customer relationship management (CRM) software. He establishes and maintains continuous client communication to ensure the software functions at its highest level for each user. Barnett has also led iDSS training sessions at Tempest’s annual Tourism Academy conference each year since joining the company in 2018.

John grew up in Downingtown, Pennsylvania, and now lives in South Philadelphia. Prior to joining Tempest, he was a counselor, case manager and GED teacher at a county correctional facility. He studied anthropology and criminal justice at Bloomsburg University of Pennsylvania, where he ran track and field, a sport he excelled in since childhood. Outside of work, John enjoys spending time at the dog park, wine tasting, and taking long road trips. He considers himself a Tempest band “groupie.”

John’s travel tip: Before heading out on a road trip, map out interesting pit stops along the way. Identify small towns, parks or coffee shops ahead of time to avoid getting stuck at boring rest stops or gas stations.